We detect ***** on your account but do nothing about it!
<p>At the end of 2016 I was awarded a gift voucher for Takealot. I have had a Takelot and Kalahari profile for some time and apart from having received damaged goods from them on one occasion and an abnormally slow delivery on another occasion I have generally been happy with the service I have received from Takealot. </p> <p>This all changed when I received a call from the Takealot call center in March indicating that they had picked up that vouchers loaded on my profile had been utilized and not by me. This was news to me but I had seen that the vouchers in question which I had loaded had been issued and loaded on my app ( I thought nothing more of this thinking that it was an administrative process and proceeded on with my life). Then comes the call, ever fearful of a **** I check the app and as indicated the positive balance is not there. I phone takealot back and continue to follow their process. </p> <p>Reset all your passwords etc. </p> <p>We are investigating the transaction. </p> <p>We know this was not your fault, once you have reset your passwords we will re-issue the vouchers. </p> <p>I have never heard another word after about 5 random follow up calls. The calls either end up getting dropped while we "pass the parcel" or you hit a stone wall. </p> <p>This is really poor service. They detect the irregular movements in my account ask me about it confirm it is incorrect and do nothing. How safe is the rest of my information?</p> <p> </p> <p>pathetic. </p>