We are just a number, not a customer

I have spent thousands on this place, and I keep on doing so.

I have had the most horrible experience of late. I was looking for a device that I needed urgently. So in using my logic I only looked at in stock Items. I also paid for the next business day delivery fee... This one item was so crucial to my business and hence why I looked at in stock items.

The next moment the delivery date is more than a week later. When phoning the delivery team, the support that I received was so bad that I would not advise using this company for anything urgent. If this is how they treat customers then I do not know. From telling me that I ordered something that was out of stock, well let me tell you it showed as in stock and still does (but me, the customer is delusional) to telling me constantly that they will get back to me to (I love this) place the order again and see which one comes first, then cancel and wait for 3 days for my money to be credited back. I asked the lady whether she has that amount extra, just to see?

Today I am sitting here, NO FEEDBACK, No one going out of their way or trying to assist. Lastly, here is the real shocker, they said that they have one item in stock but cannot allocate it to me.