Wasted time and money, poor service

I was messaged Friday, 18 December 2015 to say the package will arrive before 5pm. It did not. Estimated delivery date was Monday 21, December 2015 so I waited. Received a message on Monday to say the package would arrive before 5. It did not. I phoned take alot, they said they will escalate it and contact me. They did not. I phoned the courier and was put on hold for about 5 minutes, then put the phone down. Called takealot again. They said they will escalate the matter and sort it out first thing in the morning. I needed to know the status of the package as I was leaving cpt early Tuesday morning, thus, needed someone to get to the house at the time of delivery. Was not called on Tuesday morning so called them. Finally received FedEx details and was able to track the package. Was promised delivery between 1pm and 3pm, was not delivered. Called the FedEx again. Was told 3:30, was not delivered. Driver called me for directions and then i was told the package will only be delivered at 5. Even after phoning takealot non stop, my package was still not delivered on the date and wasn't even prioritised for delivery thereafter. I expected better service, especially for the money I paid.