AO
Ameerah O

1 reviews | Active since Feb 2011

15 Mar 2016, 19:36

Waste of time! Pathetic service

1March I ordered and paid for an item.The next day I got an email saying that the supplier was out of stock.When I queried why the item was still on the site and did not reflect that it was out of stock I was told they would follow up on it. Two days later I received an email to say the supplier did have stock and thats why it was still shown as in stock.I immediately ordered the item again.Delivery would take5-7 working days.Today 11days later I get told the supplier is out of stock.<br> <br> PLEASE TELL ME HOW HOW THIS IS POSSIBLE??<br> Youve had my money all this time!All the while I wait in anticipation for my damn things to arrive!!HOW MINUTES AFTER BEING TOLD THERE IS STOCK I PLACE ORDER AND PAY AND YET SUDDENLY NOW THEY OUT OF STOCK AGAIN?!!!

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Replies (1)
takealot.com
takealot.com's reply16 Mar 2016, 08:10
Official
Hello Rambo33,

We sincerely apologise for the miscommunication regarding the availability of a product you purchased on our website.

We have escalated the matter to the relevant department so that we can clarify the details regarding the product and revert back to you with accurate information. We have sent you an email in the meantime to confirm that we have taken action to settle your concerns.

Regards
Takealot.com