Waste of time

<p>I was super excited to get my new Dell laptop, moreover the fact that my old dell was giving me problems and since a good working laptop is the tool of my trade I was anticipating my laptop to be delivered on the 19th September 2016. This was the expected delivery date as per takealot.com. I received an sms on the 25th to indicate that my item will be delivered on the 16th September. I contacted the technician to be at my place at 5pm so that he could load all the necessary software. I drive back from my place of business which is approximately 380km. Whilst driving I contacted takealot.com who informed me everything was fine and that I could expect my delivery at 5. At 5.30 pm with the technician at my place takealot.com had still not delivered. This has been the most disappointing purchase and the most expensive purchase since I had to settle the call out fee for the technician and time and fuel charges for myself. I don't need a sorry or free vouchers from takealot.com. I need people to know that even though they started off with a bang and great customer service it seems that the ball is being dropped at the expense of others. Had this happened to you with takealot.com?</p>