RP
Rui P
1 reviews | Active since Jan 2015
17 Apr 2016, 13:56
Warranty on LG G4
Good Day<br> <br> I purchased a LG G4 cash from [URL Removed] in October 2015. This unit was amazing until today (17th April 2016- over 6months later).<br> <br> The device would not switch on, I took the battery out and tried again,it just kept rebooting.<br> <br> It seems after researching this issue, this is a common problem with the LG G4 , where the device keeps rebooting (rebooting loop defect). <br> <br> Can I please get assistance on the replacement on this device as it should still be under a 2Year warranty. <br> <br> thanks
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Replies (2)
takealot.com's replyOfficial
17 Apr 2016, 14:37Hello MrRP,
We are terribly sorry to hear that your mobile device has become defective.
Thank you for logging a return for the device.
We have accepted your return for collection and will action your return accordingly once the device has been evaluated by the supplier.
We have tried to contact you via telephone, but we were unsuccessful.
We have sent you a mail in the meantime and our couriers will be in touch with you to confirm collection.
Regards
Takealot.com
We are terribly sorry to hear that your mobile device has become defective.
Thank you for logging a return for the device.
We have accepted your return for collection and will action your return accordingly once the device has been evaluated by the supplier.
We have tried to contact you via telephone, but we were unsuccessful.
We have sent you a mail in the meantime and our couriers will be in touch with you to confirm collection.
Regards
Takealot.com
takealot.com's reply17 Apr 2016, 14:37
Official
Hello MrRP,
We are terribly sorry to hear that your mobile device has become defective.
Thank you for logging a return for the device.
We have accepted your return for collection and will action your return accordingly once the device has been evaluated by the supplier.
We have tried to contact you via telephone, but we were unsuccessful.
We have sent you a mail in the meantime and our couriers will be in touch with you to confirm collection.
Regards
Takealot.com
We are terribly sorry to hear that your mobile device has become defective.
Thank you for logging a return for the device.
We have accepted your return for collection and will action your return accordingly once the device has been evaluated by the supplier.
We have tried to contact you via telephone, but we were unsuccessful.
We have sent you a mail in the meantime and our couriers will be in touch with you to confirm collection.
Regards
Takealot.com
RP
Rui P's updateReviewer Update
20 May 2016, 11:21Good Day
Thank you TakeAlot for assisting in the expediting of the repair of this phone.
Even though this phone just elapsed past its 6month warranty, TakeAlot still assisted in ensuring that the phone was sent through to the supplier for repairs.
I appreciate the service that was provided from your Team
Warm Regards
Rui
RP
Rui P's update20 May 2016, 11:21
Reviewer Update
Good Day
Thank you TakeAlot for assisting in the expediting of the repair of this phone.
Even though this phone just elapsed past its 6month warranty, TakeAlot still assisted in ensuring that the phone was sent through to the supplier for repairs.
I appreciate the service that was provided from your Team
Warm Regards
Rui