WARNING - DONT RETURN ITEMS VIA TAKEALOT'S COURIERS - SMAR****CH ******

Purchased a Garmin Vivoactive 4S Smar****ch through Takealot in April 2021 for R5389.00. In July the smar****ch was not working. I contacted Garmin who said I can return it directly to them or return it to the store where I purchased it. When calling on Takealot's premises in Montague Gardens to return the smar****ch we were told that I must do an online return. I logged the online return and Takealot's courier service collected the smar****ch. Strangely the courier asked what was wrong with the smar****ch. The next day I received an email that my return was declined. On requesting the reason I was advised that the item returned was not the same as the one purchased. I received a photo from them of some cheap watch that had been put in the original packaging. Despite numerous requests for details of the courier as I am determined to establish who will take responsibility for the ****** smar****ch I have received no information from Takealot. AND guess what ..... after numerous emails requesting information from Takealot they have now couriered somebody's cheap watch back to me and concluded the return.