Warning - Do not buy from Takealot

<p>Through the years I have purchased A LOT through Takealot but I am afraid this company has taken a turn for the worst. I highly doubt I will be buying products online from them ever again and by the looks of all the negative posts both on their social media pages and online at sites such as Hello Peter ect I don't think that I am alone. Quick to take funds, slow to deliver as promised. Delivery dates get changed and delayed without notice and still they are not reliable, the customer service no longer has a number listed on their website. Making email the only avenue to get feedback (Unless you go digging around on google for a contact number - which does not help as they simply revert back to email correspondence and you wait hours for any feedback anyway.) It never used to be like that. I have spoken now to various different "email center" consultants over the last 3 days and still no one has any solid feedback for me. In fact it seems as if Takealot themselves have no idea where my parcel is that should have been delivered on the 31st of January but was delayed to be delivered by the 2nd which is today. Still no one can tell me where the parcel is and it has been stuck on "with courier" for the almost 4 days. The tracking number provided by your call center for Skynet does not exist so Skynet themselves are not even aware of the parcel. Mr Delivery have also not received it and have been trying their best to try and locate it. I have a few other items currently on order with Takealot that I have a very good mind of cancelling and rather purchasing and supporting my local stores. I honestly think you guys need to get your act together or you are certainly going to lose a lot of clients going forward along with those you have already lost.</p> <p> </p> <p>They also conveniently ignore posts as it suits them on their social media platforms such as facebook instead of trying to assist in resolving ongoing issues. So trying those avenues will simply get a generic response or you will be ignored completely. They need your money to exist but they don't give a damn about you the customer as it is obvious that their customer service is becoming more and more inaccessible and their service non existant. Why must we the consumer be treated like dirt when we give these companies our hard earned money?</p> <p> </p> <p>I will certainly not be buying from them again. It's time we as consumers stop accepting bad service.</p>