Warning Dishonest takealot emplyees check you delivey before the driver goes

I’m deeply disappointed with Takealot and their service, kindly note that this is not the first incident we had with them anyway, we ordered an MP3 player with same day delivery costing us an additional R120 to get the player delivered order ***6., the delivery came and low and behold, no Mp3 player just the box, earphones and a usb charger the MP3 player is missing . We reported it immediately to Takealot and its now 7 days later with no resolve. All they say we are investigating and will send you a sms with a return date; we get referred from department to department. The end user must suffer the inconveniences for paid items and loss caused by thieving and dishonest Takealot employees . Here are the names of the Takealot personnel that was supposedly to assist “As per the telephonic discussion, kindly allow me to escalate your query to the relevant department, once I receive feedback, I will revert to you” (Pearl.M, Mpho.K, Lance.W and Raaziek.C) 7 days later no response or feedback from any of them. Here are the ref numbers Reference: MRRN-x6wq7-79k6 Reference: MRRN-5mkkz-z9am