1 reviews | Active since May 2011
Wake Up Seems u guys are still sleeping.
Yet again Take a lot has simply outdone themselves. They send their courier to me for delivery of a device which was ordered weeks ago. You go to social media to complain and all you get it a call from an agent to apologize for the inconvenience and they promise the world and nothing gets done. Yet again I was never contacted to confirm a suitable delivery date or time and Mr Delivery rocks up with a delivery for which is a COD and expects me to be sitting at my office just waiting for someone to pitch and their convenience and unannounced and expect everything to be okay.<br> <br> Wow Take a lot your service is so amazing its mind blowing... lemme guess or wait ill check my crystal ball I will be contacted and offered an apology once again. The apology will solve everything rite.... Well done.
Thank you for taking Sheena from our complaints team's call to apologise for the inconvenience caused by not notifying you about delivery prior to attempting to do so. This is not our standard operating procedure. We'll investigate why this did not happen and implement the necessary corrections to prevent a similar inconvenience from happening again. As discussed with our complaints team we will process a return for your existing order ASAP and will revert back to you w.r.t. the possible delivery date of your new order first thing in the morning.
Sincerely,
takealot.com
Thank you for taking Sheena from our complaints team's call to apologise for the inconvenience caused by not notifying you about delivery prior to attempting to do so. This is not our standard operating procedure. We'll investigate why this did not happen and implement the necessary corrections to prevent a similar inconvenience from happening again. As discussed with our complaints team we will process a return for your existing order ASAP and will revert back to you w.r.t. the possible delivery date of your new order first thing in the morning.
Sincerely,
takealot.com