WaKe uP

Good day. I placed an order online for a device and selected the weekend delivery option, for the device to be delivered to my residence. When I got email confirmation of my order the delivery address was selected as my place of employment. I tried several times to contact Takealot telephonically to rectify this to no avail, all I got was voice prompts and was then disconnected. Why would I select the weekend delivery option and put my work address as the delivery address over a weekend when I don't work weekends??? To my surprise an agent from Mr Delivery on behalf of Takealot pitches up at my place of employment and then demands that I collect the phone and make cash payment as I selected COD as payment method. Just to confirm that I was not at work when the agent pitched up un announced expecting me to be at work and have cash just lying around to pay. Really is this customer service and what is expected when ordering from Takealot. I then get contacted by Mr Delivery after the fact and get an apology for the inconvenience and the agent tells me that they cant change the delivery address. This is not customer service guys.....