DO
Driaan O
1 reviews | Active since Aug 2015
08 Aug 2015, 18:31
Waiting weeks for product
I ordered a i phone 6 plus cover from them when it arrived it was for a i phone 6, i send it back and they called me and informed me that they dont have in stock and i said they must refund me, which they didn't do, the y just went on and ordered a new one, now i have been waiting and nothing is happening, i emailed them and they said that they would get back to me but nothing, this has been going on for almost 3 weeks now.
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takealot.com's replyOfficial
08 Aug 2015, 19:34Hello driaanoberholzer,
We're sorry for the delay in getting this matter resolved and for the frustration caused. We'll instruct our complaints team to look into this with the relevant departments tomorrow and they'll be in touch with you as soon as they've gathered the necessary information to feedback to you. We'll do our best to get this sorted out as soon as possible.
Sincerely,
Takealot.com
We're sorry for the delay in getting this matter resolved and for the frustration caused. We'll instruct our complaints team to look into this with the relevant departments tomorrow and they'll be in touch with you as soon as they've gathered the necessary information to feedback to you. We'll do our best to get this sorted out as soon as possible.
Sincerely,
Takealot.com
takealot.com's reply08 Aug 2015, 19:34
Official
Hello driaanoberholzer,
We're sorry for the delay in getting this matter resolved and for the frustration caused. We'll instruct our complaints team to look into this with the relevant departments tomorrow and they'll be in touch with you as soon as they've gathered the necessary information to feedback to you. We'll do our best to get this sorted out as soon as possible.
Sincerely,
Takealot.com
We're sorry for the delay in getting this matter resolved and for the frustration caused. We'll instruct our complaints team to look into this with the relevant departments tomorrow and they'll be in touch with you as soon as they've gathered the necessary information to feedback to you. We'll do our best to get this sorted out as soon as possible.
Sincerely,
Takealot.com