GL
Grant L
1 reviews | Active since Apr 2015
10 Dec 2015, 18:20
Waiting is not the game
We ordered a Fuji Camera worth almost R5500 and were sent a cheap camera instead. We are wanting this matter resolved without delay but everyone we have spoken too says it is under investigation. That is not good enough when we have been paid for the item in full and waited a week.
Helpful (0)
Replies (1)0
Replies (1)
takealot.com's replyOfficial
10 Dec 2015, 19:26Hello grantlindhorst,
Both our complaints and social media team have tried to assist with this matter as best as possible. We however require feedback and assistance from our buyer to ensure that the incorrect item is not delivered to you again. We will revert back to you the minute we've received the required feedback and we'll make sure to find a suitable solution to conclude this matter as soon as possible.
Kind Regards,
takealot.com
Both our complaints and social media team have tried to assist with this matter as best as possible. We however require feedback and assistance from our buyer to ensure that the incorrect item is not delivered to you again. We will revert back to you the minute we've received the required feedback and we'll make sure to find a suitable solution to conclude this matter as soon as possible.
Kind Regards,
takealot.com
takealot.com's reply10 Dec 2015, 19:26
Official
Hello grantlindhorst,
Both our complaints and social media team have tried to assist with this matter as best as possible. We however require feedback and assistance from our buyer to ensure that the incorrect item is not delivered to you again. We will revert back to you the minute we've received the required feedback and we'll make sure to find a suitable solution to conclude this matter as soon as possible.
Kind Regards,
takealot.com
Both our complaints and social media team have tried to assist with this matter as best as possible. We however require feedback and assistance from our buyer to ensure that the incorrect item is not delivered to you again. We will revert back to you the minute we've received the required feedback and we'll make sure to find a suitable solution to conclude this matter as soon as possible.
Kind Regards,
takealot.com