SM
Sizwe M
1 reviews | Active since May 2015
05 May 2021, 23:59
WAITING FOR MY REFUND FOR THE PASSED 2 MONTHS AND STILL COUNTING, WORST CUSTOMER CARE EXPERINCE EVER AND LATELY MY CELL NUMBER DOESN'T GET ANSWERED
I purchased a wifi connector from takealot in February 2021, they delivered a fault product and I returned it less than a week later. On the 4th of March I received credit note and I requested a refund on the 11th of March, I was promised to receive funds in 3-5 days and 2 months later I'm still waiting for my money. Customer care agents blame their finance department and no one from their finance team is willing to explain to me the cause of the delay. Lately they've even flagged my number, because they no longer answer it. TAKEALOT is not operating like a legimate business, they're a ****. I want my money.
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