Waiting for items that has been paid for.

I used to love using Takealot but nowadays it seems as if it's not for me anymore and thing is I still have orders I want to place in the future but it seems ridiculous using an app that's not satisfying

First, I orders items. Came out r7000 something, after returning and canceling the order, I ordered the same items with a little change. 2ndly, it went back and fourth. The canceled items came back to my house after I canceled the order, some good news with some help from a few different operators or assistance from the Takealot team. I got my refund and items was returned to Takealot.

Now, keep in mind whilst I'm at work I had to deal with that issue. And on the same day I canceled that order of r7000 something. I immediately ordered the other items on the 2nd November 2023.

My Takealot app still showing not shipped and will be delivered 16th of November. That's 2weeks I have to wait for my order to arrive. And to top it off, I paid a delivery fee of r200 but my order was r6000 something.

So my understanding is. 7days to deliver. That's not happening And I paid a delivery fee but my order was more than r500. The r200 was added in by the fridge, so because the 1st time around I got charged r5999, no fee. The 2nd time around r4799 exact same fridge but with a fee.

I'm sorry but Takealot taking advantage and then to top it off I felt the first time I did something wrong.

Now I see the fault lays with you. The excitement I had knowing that the first time it showed delivery 10 November and changed again to the 16th November totally not sitting right with me.

Sorry money is money and we all work hard to get it. You deducting it fine but than you make me wait on you for something I paid for. All I can do is track, track, track. And still like I said not yet shipped.

From 5 to 0 stars of that's possible