DB
Dean B
1 reviews | Active since Jul 2013
14 Apr 2016, 13:12
Waiting for delivery
Yet another delivery by Takealot where I have asked for a delivery time band so that I can be at the place of delivery and Takealot has no interest in contacting the delivery provider-Mr Delivery-to find an approximate time.<br> <br> This didn't happen before the Kalahari merger, why does it happen now and why does the comapny's call staff pass the buck and offer no reasonable solution?
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takealot.com's replyOfficial
14 Apr 2016, 20:44Hello DeanButton,
We are terribly sorry about the unpleasant experience you recently had with the non delivery of your order.
Thank you for taking our complaints teams call today and allowing us to resolve this matter for you
Your feedback has been passed on to our courier and you are welcome to contact them directly in future should you have a special delivery request.
Regards
Takealot.com
We are terribly sorry about the unpleasant experience you recently had with the non delivery of your order.
Thank you for taking our complaints teams call today and allowing us to resolve this matter for you
Your feedback has been passed on to our courier and you are welcome to contact them directly in future should you have a special delivery request.
Regards
Takealot.com
takealot.com's reply14 Apr 2016, 20:44
Official
Hello DeanButton,
We are terribly sorry about the unpleasant experience you recently had with the non delivery of your order.
Thank you for taking our complaints teams call today and allowing us to resolve this matter for you
Your feedback has been passed on to our courier and you are welcome to contact them directly in future should you have a special delivery request.
Regards
Takealot.com
We are terribly sorry about the unpleasant experience you recently had with the non delivery of your order.
Thank you for taking our complaints teams call today and allowing us to resolve this matter for you
Your feedback has been passed on to our courier and you are welcome to contact them directly in future should you have a special delivery request.
Regards
Takealot.com