1 reviews | Active since Jul 2013
waiting and waiting!!!!!
Monday before 2 o clock i placed an order it was promised by today i would get it. On the mobile app it shows for the whole week shipped. . From yesterday morning it says At the dispatch area untill now!!! I have complained on fb on your site and all you tell me you will get back to me???? I have phoned a few times every time i speak to some body else and every time you make promises about when it will be delivered. First is was thuesday and now when i phoned it says again monday???? Its very frustrating because i needed the stuff today!!!!!. I have orderd alot of stuff before amd it is the first time i am so frustrated in you!!!!! Think it will be my last order from you. You really dissapointed my TAKEALOT!!! And i see i am not the only person complaining about deliveries there is alot more people. As it look to me your courier company is slipping up BIG TIME!!! PLEASE CAN SOMEBODY TELL ME WHEN WILL I BE GETTING MY PAKKAGE!!! ORDER NUMBER ***
It's disappointing to hear that we've let you down like this, especially since you are used to so much better from us. We promise we'll do everything we can to get this delivery scheduled and completed ASAP. Our team is currently liaising with Skynet to get clarity on the reason for this delay and to confirm when soonest they can complete delivery.
Thank you for taking our complaints team's call earlier to apologise. Your understanding of this matter is appreciated. Our team will be in touch with you again the minute they've received feedback.
Sincerely,
takealot.com
It's disappointing to hear that we've let you down like this, especially since you are used to so much better from us. We promise we'll do everything we can to get this delivery scheduled and completed ASAP. Our team is currently liaising with Skynet to get clarity on the reason for this delay and to confirm when soonest they can complete delivery.
Thank you for taking our complaints team's call earlier to apologise. Your understanding of this matter is appreciated. Our team will be in touch with you again the minute they've received feedback.
Sincerely,
takealot.com