NH
Nicky H
1 reviews | Active since Aug 2013
03 Nov 2015, 17:29
Waisting my time
[URL Removed] where you track your order it says if you are uncertain about the status of your delivery you are <br> welcome to contact Mr Delivery. <br> <br> I phoned them said my order will be delivered on the day. Phoned again later in the day and they said will be delivered between 3pm and 5pm. <br> <br> Phoned them at 5PM they said will phone me back, waited over half an hour, no phone call. I sat and waited 3 hours for them, they did not deliver, why not just say not today instead of wasting peoples time. <br> <br> Bad service as expected!
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takealot.com's replyOfficial
03 Nov 2015, 19:12Hello frozenen,
We're sorry that your parcel wasn't delivered to you as discussed with the call centre. According to our system your promised delivery date is only for the 5th of November. We've instructed our complaints team to look into this with the relevant departments to confirm what has been communicated to you with regards to your delivery. They'll be in touch with you to feedback on this matter as soon as they've received the necessary information. They'll also confirm when soonest your delivery will be possible and make sure this is actioned accordingly.
Please keep an eye out for our team's call. They'll be in touch with you shortly.
Kind Regards,
takealot.com
We're sorry that your parcel wasn't delivered to you as discussed with the call centre. According to our system your promised delivery date is only for the 5th of November. We've instructed our complaints team to look into this with the relevant departments to confirm what has been communicated to you with regards to your delivery. They'll be in touch with you to feedback on this matter as soon as they've received the necessary information. They'll also confirm when soonest your delivery will be possible and make sure this is actioned accordingly.
Please keep an eye out for our team's call. They'll be in touch with you shortly.
Kind Regards,
takealot.com
takealot.com's reply03 Nov 2015, 19:12
Official
Hello frozenen,
We're sorry that your parcel wasn't delivered to you as discussed with the call centre. According to our system your promised delivery date is only for the 5th of November. We've instructed our complaints team to look into this with the relevant departments to confirm what has been communicated to you with regards to your delivery. They'll be in touch with you to feedback on this matter as soon as they've received the necessary information. They'll also confirm when soonest your delivery will be possible and make sure this is actioned accordingly.
Please keep an eye out for our team's call. They'll be in touch with you shortly.
Kind Regards,
takealot.com
We're sorry that your parcel wasn't delivered to you as discussed with the call centre. According to our system your promised delivery date is only for the 5th of November. We've instructed our complaints team to look into this with the relevant departments to confirm what has been communicated to you with regards to your delivery. They'll be in touch with you to feedback on this matter as soon as they've received the necessary information. They'll also confirm when soonest your delivery will be possible and make sure this is actioned accordingly.
Please keep an eye out for our team's call. They'll be in touch with you shortly.
Kind Regards,
takealot.com