Very very poor Delivery service and Call centre service

Ordered items lastweek Thursday 23 November 2023 , and on the 24 November half my order was delivered. Items we're missing. Takealot was notified and after investigations Takealot said it was a packing mistake from their side , and they are busy arranging delivery. Today is the 30th of November 2023 and I still have not received my outstanding items , 7 days later and still no items , i have dealt with so many call centre agents namely , JUNAID F / ABDUL BAASIT L / TULISWA S / NANDE M. All these agents spoke to to me and advised they will help and guess what nothing happened. And nothing was sorted out , Abdul baasit closed the ticket for some reason and still no feedback and still no items which is sad. No one at takealot cares about anything or anyone and the saddest part is that i have paid in full for items i have not received. BE VERY VERY CAREFUL GUYS AS TAKEALOT TAKES THE FULL AMOUNT OF MONEY OF YOUR ACCAND THEN HALF A PARCEL GETS DELIVERED😡😡 , ONCE YOU REPORT THE ISSUE YOUR QUERY GETS IGNORED AND CALL CENTRE AGENTS LIKE ABDUL BAASIT CLOSES THE TICKET AND YOU END UP WITH NO MONEY AND NO ITEMS . All of this sounds more like a **** and like an inside story where the guys are busy ****ming clients. Mr Zietsman you must open your eyes you are either in it or you are busy being ****** by your own employees. Unfortunately i will never order from takealot again after this.