Very Sad About Communication Failure.

I had Pre-Ordered an item in 2019. The release date for said item, was scheduled for the 10th of December 2020, the delivery was then deemed unsuccessful, the driver driver did not call me nor did I receive any email from Takealot saying that the package has arrived.

I then had to reschedule the delivery for the 11th of December using my first attempt of rescheduling (Out of 3). After I did that I went back too the calendar to see what other dates where available. The website then said that I had 1 reschedule left out of 3.

I'm very disappointed in Takealot's lack of communication because I've been waiting for over a year for this package to arrive.