aR
andrew R
1 reviews | Active since Aug 2015
17 Dec 2015, 21:59
Very Poor
parcel order number ***<br> <br> Why have i been told my order is ready for collection today when it was not .i placed an order over a week ago.i forwarded the warehouse manager documents to print off for customs.DHL have turned up on a few occasions for collection and have left due to the parcels not been ready.i urgently require my order to be ready for collection for tomorrow morning<br> please read my messages on facebook and [Email Removed] <br> please do not let me down tomorrow morning<br> thankyou<br> andrew rhodes<br>
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takealot.com's replyOfficial
18 Dec 2015, 09:14Hello andrewrhodes72,
We're sorry to hear of the troubles you've experienced with this order's collection. We do not offer international shipping which is why we assume you've run into troubles as our collections office is not equipped to assist with requests like these. We've instructed our complaints team to get in touch with our warehouse management team to get insight into the arrangements made for this collection.
We'll try to assist with this matter as best and quickly as possible, but we'd once again like to inform you that we are not able to assist with international shipping requests.
Kind Regards,
takealot.com
We're sorry to hear of the troubles you've experienced with this order's collection. We do not offer international shipping which is why we assume you've run into troubles as our collections office is not equipped to assist with requests like these. We've instructed our complaints team to get in touch with our warehouse management team to get insight into the arrangements made for this collection.
We'll try to assist with this matter as best and quickly as possible, but we'd once again like to inform you that we are not able to assist with international shipping requests.
Kind Regards,
takealot.com
takealot.com's reply18 Dec 2015, 09:14
Official
Hello andrewrhodes72,
We're sorry to hear of the troubles you've experienced with this order's collection. We do not offer international shipping which is why we assume you've run into troubles as our collections office is not equipped to assist with requests like these. We've instructed our complaints team to get in touch with our warehouse management team to get insight into the arrangements made for this collection.
We'll try to assist with this matter as best and quickly as possible, but we'd once again like to inform you that we are not able to assist with international shipping requests.
Kind Regards,
takealot.com
We're sorry to hear of the troubles you've experienced with this order's collection. We do not offer international shipping which is why we assume you've run into troubles as our collections office is not equipped to assist with requests like these. We've instructed our complaints team to get in touch with our warehouse management team to get insight into the arrangements made for this collection.
We'll try to assist with this matter as best and quickly as possible, but we'd once again like to inform you that we are not able to assist with international shipping requests.
Kind Regards,
takealot.com