Very bad service on returns

<p>I have been buying stuff from takealot for w hile now and I have always had a very pleasant experience but this is the first time I have had to return a defective product and it has been 1 of the worst experiences. </p> <p>I purchased an entertainment voucher which was defective and after logging a query via email I was initially left with no further response by an agent known as Ibtisaam. I finally managed to get a decent response from Ashley Classen and I logged a return with takealot. The voucher was collected late by skynet but 5 days after the voucher was collected I was still not credited with the purchase amount and no correspondence from takelaot.</p> <p>I called the call center only to speak to yet another agent who was not able to give me any proper information but that I will be contacted in the next 48 hours... REALLY!</p> <p>Buying from takelot is nice and easy but try returning something and just see what bull**** you have to put up with.</p> <p>Query placed 4 August and still not resolved as of today.</p>