VERY BAD SERVICE

I hate it when people lie at my expense i was supposed to receive my order today as i received a message telling me my order will be delivered on 2002-11-18 i waited and nothing happened i did not even receive a phone call then i get a message saying i was not available to receive my order...I am so disappointed as i was available the whole day and no one came to my address or even called me if they failed to deliver they should say so not send me an SMS saying they tried and i was not available they tried where how when and who did they call