VERY BAD customer service from TAKEALOT.

#Takealot ; I can not believe that an electronic delivery ordered AND paid for on Monday has NOT been delivered yet (Sunday). Come on all it takes is to attach the activation page to my E-mail address and to click on send. How EASY is that? Is there Somebody that can help? By the way I have already made about 10 phone calls and send so many e-mails and all I get is " we will get the relevant department to contact you. Obviously, they do NOT contact you.