Very bad after client service

Worst service ever. I Placed an order then the order was split into 2 deliveries for no apparent reason. 1st batch of delivery was supposed to be 4 boxes only received 3. make a help desk enquiry immediately to which a Ryan responded and called me and assured me it would be sorted out. then the 2nd batch arrives which I returned as it was not as what they advertised. Now a week later and many many emails they inform me sorry not their problem as I must have received the package. Its not allot of money but R109 what happens if they do this to allot of people somebody is *****ing the stock or pocketing the money. Item Missing or Incorrect in Order Received (***)