UTTERLY DISGUSTING AND USELESS COMMUNICATION

I ordered 4 ITEMS on 17 November, the items were delivered on 22 November but as I was not at work that day I only opened the parcels on Monday 25 November. I had ordered 4 items but only 3 items arrived - one of them being an incomplete order at that. I have been communicating with TAL since the 25th and have YET TO GET A RESPONSE AS TO WHEN I WILL BE RECEIVING THE MISSING ITEMS. I tried calling this morning when an order that I did on Monday 2nd which was scheduled to arrive today was rescheduled (without any notification) till tomorrow!!!!!

I find TAL's customer service UTTERLY PATHETIC and truly wish that Amazon takes 100% OF THEIR BUSINESS.