Utterly Disgusted by Takealot.com!

I ordered on the 27th of September 2025. My order was initially scheduled to be delivered on the 3rd of October 2025. I received a call from a Takealot driver on the 3rd who was going to deliver my order at my workplace. The driver called later to say they are canceling, my order was brought to a wrong courier facility and it's outside of their jurisdiction. My order was rescheduled to be delivered on the 6th of October. It didn't happen. Again, rescheduled to 7th of October, it still wasn't delivered. I kept calling Takealot, I had to be the one troubling myself to get updates. Until I was told that my address cannot be located, therefore I need to update it and my contact details. There are Takealot drivers coming in cars and scooters always delivering parcels at my workplace, but Takealot cannot locate my address? My address was finally "updated" on their system on the 10th of October I spoke to agent Lulo M. I was hopeful and anticipating my parcels. Until I was flooded by emails on a Sunday evening informing me of my order being canceled. I didn't cancel it. They canceled it on my behalf. So much for my patience. The items I had bought included a pregnancy pillow and baby items for my unborn baby. I am disgusted and appalled by the service I received from Takealot. This was my first and last order. I am uninstalling the app after I receive my refund. Y'all need to do better!!! You don't know what customer service is. Sies!