1 reviews | Active since Jan 2016
Utterly discussed in your kind of service. Lies and lies
Good day Takealot
Firstly my shipment was never delivered to me last week monday, i waited a week for a credit, after numerous calls and email. I immediately placed an order again on Monday and delivery date was scheduled for 15 december, more lies, incomplete address, i send gps location two cellphone numbers and they reschedule 16 december, again lies , incomplete address, after several phone calls , don't have drivers, we cant reach you so forward, now it say delivery 18th on a saturday. I phoned i asked if i can collect. Still no answer.
I honestly must say that i have never received such poor service. Lies and lies thats all i got from agents and the branch. This is Christmas presents for my kids and yet the struggle i have to get the items i paid for is ridiculous and honestly taking the spirit of christmas away...
As a company you should be ashamed of the staff you trained to lie.
I have been in the courier industry for 12 years and this is a joke, we never treat our customers with such lies nor pathetic service. I am vivid, i am actually beyond vivid.
You driver screaming at us , because the parcel she was suppose to deliver we never received, never phoned us nothing, no instructions was followed thru. Now you don't have drivers, lying about address being incomplete. One thing after another and guess what, i use my airtime and time to sort out your nonsense.
Utterly discussed in your kind of service
