1 reviews | Active since Dec 2016

09 Dec 2016, 19:14

UTTER **** SERVICE & LATE DELIVERY

<p>This is now the second consecutive order from takealot that will be late. You do not have the decency to phone me to apologize. A plain SMS is all I am to you as a customer. To top it off you send the SMS ON THE DAY the order is meant to be delivered. You have really gone went to the **** end of ensuring items are delivered on time. I don't want to hear that it's the festive season or that there is an influx of orders.</p> <p>Working for a retailer myself, I can assure you that these are all things that you should know about and ensure you have sufficient planning and infrastructure in place to ensure stuff like this seldom happen; ESPECIALLY over the festive season.</p> <p>Yes my order my seem insignificant to you compared to what you probably plan on selling to other customers but I can assure you that I will definitely be making less. To think I was planning on purchasing Christmas presents from you. Not going to happen now & definately won't be recommending you to my friends and family.</p> <p>----</p> <p>Do not bother contacting me now AFTER I complained. Your customer service is absolutaley ****.</p>

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