Uselessness make them ***** my money

If it goes well all well. But when it goes wrong it goes wrong big. Uselessness beyond. I ordered, immediately realised I made a mistake. I could not correct it. I had to wait for delivery. Unfortunately, the nice guy who delivered the stuff indicated i accepted the parcel. He asked if i could log a return rather. I did. But now Takealot does not want to refund me.