Useless takealot.com

There are so many reason: 1) Your call center or customer care takes forever to pick up the phone. 2) When a person eventually gets an agent and the person queries what the person has to the agent puts the person on hold forever and a day. 3) When a person tries to call back the phone is dropped in the person's ear. 4) The drivers are lies I was waiting right at the gate where the security guard was and the sms said that the parcel was undeliverable because I was unavailable when I was right there ate the gate. 5) I was told that it would be rescheduled but no one from takealot offices contacted me to find out when it would be convenient to deliver the package I was told via sms when takealot thinks it is best for me to receive it. 6) When the driver got to my offices he did not go to the reception he just asked some person standing at the front of the building for me and of cos this person said they don't know who I was. This has really been a very bad experience and I do not see myself using takealot again and if I have family or friends that are keen on shopping on takealot I will definitely express how I feel about your company. I know why takealot does not have a complaints cos they would be inundated with emails and phone calls.