AL
Arlene L
1 reviews | Active since Apr 2012
08 Nov 2015, 09:56
Useless service
Promoted item not available from supplier, advised of this only after 10 days. Request for replacement item not responded to after 5 days of \referring to the buyer". \""Hassle-free\"" shopping becomes 2 week hassle - yet to be resolved"""
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takealot.com's replyOfficial
08 Nov 2015, 10:04Hello Arlene de Villie,
This isn't the kind of experience we wish to give any of our customers. As you rightfully mentioned shopping with us isn't supposed to cause this much hassle and we apologise for the poor service you've received. Our complaints team will be in touch with you shortly to confirm the details of this order so that this matter can be addressed with the responsible parties and sorted out ASAP.
Kind Regards,
takealot.com
This isn't the kind of experience we wish to give any of our customers. As you rightfully mentioned shopping with us isn't supposed to cause this much hassle and we apologise for the poor service you've received. Our complaints team will be in touch with you shortly to confirm the details of this order so that this matter can be addressed with the responsible parties and sorted out ASAP.
Kind Regards,
takealot.com
takealot.com's reply08 Nov 2015, 10:04
Official
Hello Arlene de Villie,
This isn't the kind of experience we wish to give any of our customers. As you rightfully mentioned shopping with us isn't supposed to cause this much hassle and we apologise for the poor service you've received. Our complaints team will be in touch with you shortly to confirm the details of this order so that this matter can be addressed with the responsible parties and sorted out ASAP.
Kind Regards,
takealot.com
This isn't the kind of experience we wish to give any of our customers. As you rightfully mentioned shopping with us isn't supposed to cause this much hassle and we apologise for the poor service you've received. Our complaints team will be in touch with you shortly to confirm the details of this order so that this matter can be addressed with the responsible parties and sorted out ASAP.
Kind Regards,
takealot.com