USELESS RETURN SERVICE
<p>I bought a PS4 about 10 months ago. A month or so ago the playstation started making funny beeping noises while turned off. I logged a return and flawlessly the system with ALL accessories (including the DS4 controller) was collected at my home. I waited and a week or so later a replacement system was delivered at my house, WITHOUT THE CONTROLLER. I contacted Takealot and at the time of writing this was under investigation. BUT this was not my biggest problem by a long shot. The new system is a piece of trash. I can not play a game as everytime a game starts running the playstation says "Please check your disk and if it is clean" when I know for a fact all my game disks are in perfect condition and it happened to all my games. I can not believe this. Did the repair people just take someone else's rejected console format it and send it to the next sucker? I am really disappointed by this. </p>
Hello Raynard-Swanepoel,
We are terribly sorry that you received a defective replacement and that your accessories was not returned to you.
Thank you for taking our complaints teams call and granting us the opportunity to look into this matter for you.
We have escalated your concerns to the relevant department and we will reach out to you with feedback as soon as possible.
Regards
Takealot.com
Best regards,
Hello Raynard-Swanepoel,
We are terribly sorry that you received a defective replacement and that your accessories was not returned to you.
Thank you for taking our complaints teams call and granting us the opportunity to look into this matter for you.
We have escalated your concerns to the relevant department and we will reach out to you with feedback as soon as possible.
Regards
Takealot.com
Best regards,
