USELESS RETURN SERVICE

<p>After my first return, Where I included all my accessories with my PS4 console, I never received a controller with the replacement console. I reported this and it was "under investigation" but I never received any feedback regarding this. And as they processed the first return it is proof I included all my accessories including the controller otherwise they would send me a mail like the one I received today saying there is no controller included. Well thanks for stating the obvious. Then when I tried installing the games the replacement playstation failed to work. I contacted the return department and they logged a new return they fetched the useless replacement and now they can not process this return because of the missing controller. I can not handle this. I rep**** to their mail saying there is no controller and received no reply as of yet. I then phoned them and the person told me to reply to the mail I received,which I already did. Well done takealot on destroying the reputation I thought you had. Reference numbers: RRN-22f1-68d9 and RRN-18f2-5c6a. </p> <p> </p>