Useless return and cancellation process

<p>Ordered an gopro hero 4 black on Sunday the 11th of December as an unbox deal. Monday i noticed a brand new one on sale at takealot for less, or the gopro hero 5 black for +- R300 more than the unboxed deal.</p> <p> </p> <p>I attempted to cancel this order Monday morning at 09:00 as this was still in the warehouse, Takeolot advised its already been processed and I cant cancel I need to cancel this with MRD but according to tracking only got dispatched in the afternoon (2016-12-12 15:23:08 At the dispatch area),. I then preceded logging a return with takealot and MRD and Fed ex. but yet this was delivered to my office on the 14th. I have now logged another return on this item so that I can exchange this for the gopro hero 5 black. They only scheduled this pickup for the Monday 19th of December, I will be on leave on this day, and this is also my birthday, the reason I wanted a gopro.<br /> <br /> Looking at the time lines on the website from collection 2-4 days to arrive at the warehouse then 1-3 days to credit my account then I can finally place my order for the item I really wanted. Then 1-4 days to deliver. So I will only get the item I wanted on the 30th of December or the 2nd of January. All they needed to do is cancel the order at the warehouse and I could of placed the order of the item I wanted. So a 10min process is now turning into a potential 2week nightmare. </p> <p> </p>