Useless post-sales query system totally ignores your query.

Delivered only 2 of 3 items ordered. I have tried three times to get any sort of response regarding the missing item, only to be met with complete radio silence.

Why do they not have a ticketing system so that you are able to track the status of your query? Ecommerce 101, one would think! As it stands I have no record that this issue is even on record with Takealot.