Useless, even if you pay extra for delivery!!

I paid extra to get my parcel delivered the next day. Today is the next day and nothing. I have asked them previously how we can add or choose a time for delivery, especially when a place closes earlier, but no help at all. I contacted them via phone today, nothing. I send an email, got a reply, rep**** on that email and that was the last I heard from takealot. Send another email, nothing. Tried to phone again, and it was at 6 o'clock, and the recording says, we close at 7pm, but we can't take your call because we are closed, but its 6 o'clock? No ways, won't support them soon again! Thanks takealot