Useless delivery and service

I ordered a washing machine after making sure the delivery date suited me. On the day, 10 May, I received a notification that my order would be delivered. I then received a phone call to make sure I was at home. I waited all afternoon and at 17:30 received a notification that it would be delivered on Monday. I drove to the depot I knew this morning and then to the other one (on the other side of Nelspruit) to find that it was closed until Monday. I have sent an email and a message on Messenger to Takealot but have not received any response. Obviously my loyalty will now move elsewhere. If I could cancel this order I would!!!