USELESS CUSTOMER SERVICE AND BROKEN PROMISES

<p>I placed an order to be delivered on November 24th. </p> <p> </p> <p>I contact the call centre to find out where my orders were and I got an apology and an email response saying 3 days. </p> <p>I get a sms notification 2days later that my order is with their courier.</p> <p>Days pass and still nothing.</p> <p>I phone again, only to be told part of the order is missing but they can split the order. Again. Nothing arrives.</p> <p>I phone again the next day only to be hung up on, so I phone again, only to be put on hold for over 20 minutes before I lost patience and hung up - at this stage they have all my details to phone me back but nothing.</p> <p>I phone yet AGAIN! speaking to yet another useless operator with hollow apologies and so called understanding. He promises to follow up with the courier and phone me back. BUT NOTHING!!!</p> <p> </p> <p>It's now been a week since the promised delivery date and I am no closer to getting my order.</p> <p>This has been the most appauling and pathetic service I have ever received from Takealot.com - no communication, no follow up, no sincere attempts to make up for this massive inconvenience.</p> <p> </p> <p>Absolutely pathetic. </p> <p>At this rate it is going to be 2017 before I see my order. </p>