Useless Collection Service

I am so tired of Takealot and their ****py service. There is no problem ordering but collecting is a different story. Everytime there is an issue around the pin and QR code required to collect. It clearly states in the email that you either need the pin...or the QR code. You can use either.....except when you go to the pickup point..... specifically Retreat, Cape Town,. Everytime iris a different story....and ask disabled person I am really tired of wasting my time and money. For the record, I do not do delivery as it can take time for me to get sorted, get to the door etc.

Seriously Takealot, sort your nonsense out.