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Renarte A
1 reviews | Active since Nov 2021
01 Jun 2025, 09:31
USELESS
I am beyond livid
I bought a product over a thousand rand it was incorrect when it got here they took forever to process the return and resend the product just for the most important stuff to still not be there I am so irritated I asked very nicely after I returned that when they replace to please make sure everything is there and clearly nobody gives a **** one person was friendly asanda and that is it the rest carry on like they doing you a favor I asked to be called and still no call it's flipping ridiculous and now it's going to take another week I am not happy at all
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Replies (5)RA
Renarte A's updateReviewer Update
01 Jun 2025, 10:30Nobody has called
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Renarte A's update01 Jun 2025, 10:30
Reviewer Update
Nobody has called
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Renarte A's updateReviewer Update
01 Jun 2025, 12:19It is now 12:18 after specifically asking for someone to call the nerve to ask me on email what the problem it is clear nobody cares about disgruntled customerd
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Renarte A's update01 Jun 2025, 12:19
Reviewer Update
It is now 12:18 after specifically asking for someone to call the nerve to ask me on email what the problem it is clear nobody cares about disgruntled customerd
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Renarte A's updateReviewer Update
01 Jun 2025, 15:17Received a call and they call from a number that I cannot hear gave an alternate number and still no joy this is beyond ridiculous that there is no sense of urgency
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Renarte A's update01 Jun 2025, 15:17
Reviewer Update
Received a call and they call from a number that I cannot hear gave an alternate number and still no joy this is beyond ridiculous that there is no sense of urgency
RA
Renarte A's updateReviewer Update
02 Jun 2025, 07:19An entire day has gone I am yet to receive a call I have requested numerous times for someone to make contact and nobody has bothered to treat as urgent 2nd time a product is going back for the exact same stuff not being there and they are not contacting me because I want it resolved today. I am truly not happy that client service is non existent
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Renarte A's update02 Jun 2025, 07:19
Reviewer Update
An entire day has gone I am yet to receive a call I have requested numerous times for someone to make contact and nobody has bothered to treat as urgent 2nd time a product is going back for the exact same stuff not being there and they are not contacting me because I want it resolved today. I am truly not happy that client service is non existent
RA
Renarte A's updateReviewer Update
02 Jun 2025, 09:43Nuha at take alot is trying her best to sort this out BUT takealot wants to take the easy way out and refund me this after I have been waiting almost 3 weeks to get the correct delivery
What copout in my opinion "shut the customer up by offering a refund"
It is the principal at the end of the day, so it's just easier to give an angry customer a refund instead of adhering to the customers request I honestly feel my request is not unreasonable seen that I have been inconvenienced to this extent, I wonder how many customers will be treated this way
What copout in my opinion "shut the customer up by offering a refund"
It is the principal at the end of the day, so it's just easier to give an angry customer a refund instead of adhering to the customers request I honestly feel my request is not unreasonable seen that I have been inconvenienced to this extent, I wonder how many customers will be treated this way
RA
Renarte A's update02 Jun 2025, 09:43
Reviewer Update
Nuha at take alot is trying her best to sort this out BUT takealot wants to take the easy way out and refund me this after I have been waiting almost 3 weeks to get the correct delivery
What copout in my opinion "shut the customer up by offering a refund"
It is the principal at the end of the day, so it's just easier to give an angry customer a refund instead of adhering to the customers request I honestly feel my request is not unreasonable seen that I have been inconvenienced to this extent, I wonder how many customers will be treated this way
What copout in my opinion "shut the customer up by offering a refund"
It is the principal at the end of the day, so it's just easier to give an angry customer a refund instead of adhering to the customers request I honestly feel my request is not unreasonable seen that I have been inconvenienced to this extent, I wonder how many customers will be treated this way