Used to be good.

Been very disappointed lately with their level of customer service. They are happy to take your money, but you have to ask 3 times or more for them to refund it, why even have that option if you're never going to do it, it just makes the entire experience even more frustrating. They automatically credit your Takealot wallet even when you fill in on the form that you want to be refunded to your credit card.

They credited my wallet R70 less than the item I paid for which they managed to deliver the completely incorrect item twice, after losing it in transit the first time.

I asked again to be refunded to my CC and that they refund me what is due. It's not my fault that they are useless. Suddenly they are unable to refund to your original payment option and request that they do an EFT instead.

Takealot is going the way of DSTV I tell you.