FH
FRANK H

1 reviews | Active since Nov 2013

28 May 2015, 09:19

[URL Removed] NO DELIVERY AFTER THEY TAKE MY MONEY

I am so ****ed-off with [URL Removed] I places a order on line with [URL Removed] Order no: ***. For 2 Bags of 25kg Montego dog food, made the payment of R690.00 with my credit card, payment was confirmed received a mail that delivery will take place and the next day I received a e-mail to say that my goods have been delivered but I never received them, on enquiring about this matter a 'Yolandie' signed for my goods and not me... what is the point doing online shopping it they let anyone sign for your goods. this is very ********* and I am very Disgusted with the service. I will never ever again buy anything on line from [URL Removed] again!!!

0
Replies (1)
takealot.com
takealot.com's reply28 May 2015, 09:48
Official
Hello frank@,

We apologise for the wrong delivery & the inconvenience this has caused you. We understand your concern about not making sure the parcel is received by the correct person & have assigned this to our complaints team to escalate the issue to our logistics department.

Our team will also be in touch to assist in correcting this matter.

Kind Regards,
takealot.com