AC
Adriaan C
1 reviews | Active since Jul 2015
31 Jul 2015, 11:22
[URL Removed] don't keep promise on delivery date
I ordered my item from [URL Removed] paid it the same day with the delivery date for the 30th. At 4 pm I phoned them only to tell me maybe before 5pm or Friday or even Monday! This is ridiculous don't make promises you can't keep and let me waste my time to be sure iam at home if the parcel eventually will arrive!!!!
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takealot.com's replyOfficial
31 Jul 2015, 11:50Hello Adriaan Cloete,
We're sorry for wasting your time by not delivering your parcel yesterday as expected. We've instructed our complaints team to take this up with the relevant departments to find out what's causing the hold up. They'll be in touch to assist the minute they have the necessary feedback.
Sincerely,
takealot.com
We're sorry for wasting your time by not delivering your parcel yesterday as expected. We've instructed our complaints team to take this up with the relevant departments to find out what's causing the hold up. They'll be in touch to assist the minute they have the necessary feedback.
Sincerely,
takealot.com
takealot.com's reply31 Jul 2015, 11:50
Official
Hello Adriaan Cloete,
We're sorry for wasting your time by not delivering your parcel yesterday as expected. We've instructed our complaints team to take this up with the relevant departments to find out what's causing the hold up. They'll be in touch to assist the minute they have the necessary feedback.
Sincerely,
takealot.com
We're sorry for wasting your time by not delivering your parcel yesterday as expected. We've instructed our complaints team to take this up with the relevant departments to find out what's causing the hold up. They'll be in touch to assist the minute they have the necessary feedback.
Sincerely,
takealot.com