[URL Removed] delivered a order to wrong address.

Order ID *** <br> Date:Tuesday 7th of April 2015 07:57:08 PM<br> Payment Method Credit Card <br> Payment Status Payment Received (Tuesday 7th of April 2015 07:58:37 PM)<br> <br> Shipping Method Standard <br> Shipping Address <br> Charmaine<br> 4 - Methodist Publishing House<br> Shannon Street<br> Salt River<br> Cape Town<br> 7925<br> <br> Order Tracking Report<br> Date: 2015-04-10<br> Time: 11:10:00 <br> Status: Done <br> Recipient: YOLANDE BEZUIDENHOUT ?? <br> <br> Takealot delivered my order to some random person at a totally different address? <br> After some minor investigation on my part I find out Yolande works at a company in woodstock not salt river...<br> <br> after a few back and forth with support my order is still missing and support is claiming that <br> \Our couriers advised that the parcel was delivered to the receptionist at the shipping address you provided"<br> <br> But I have never had a woodstock address on my account & none of my orders have ever been delivered to a yolande? <br> <br> What am I suppose to do if you deliver to the wrong address? does the consumer have any kind of protection against your mistakes?<br> <br> It is mistakes like this that give online shopping a bad reputation"