[URL Removed] are dishonest & lie to clients
THE FOLLOWING COMPANY ACCEPTED MY MONEY & DID NOT WARN ME THAT THEY DO NOT DELIVER ABROAD,<br> THIS IS UNFAIR BUSINESS PRACTICE & IT IS CLEAR THAT THE EMPLOYEES ARE NOT EVEN AWARE OF THE COMPANY POLICY.<br> I CAUTION PEOPLE TO NOT SUPPORT THIS CO...<br> THE FOLLOWING WENT DOWN...<br> when I tried to register I had difficulty with payment options & the zip code delivery address .<br> so when placing the order, I foned & the agent assisted me with payment proc & delivery,AT NO POINT interjected & advised me that items to USA was not deliverable.<br> I asked if there was a surcharge to the USA & he said no that its free as long as it is<br> above a certain price.<br> It was clearly expressed by me, that it was off to Denv USA,<br> i was sent several emails updating me on deliv for 3 day & still at no point was I informed that they do not deliver abroad & only in SA - if I had known i would not have placed<br> the order. <br> they took my money but now saying they dont deliver outside the borders<br> i am so angry & d& warn anyone not to support them after how they treated me ( which in in fact you- the entire public, we are all customers as one)<br> they have the cheek to try turn it around saying i cancelled it.<br> i will seek legal ad
We apologise for the miscommunication with regards to your delivery and for the frustration this has caused. Our complaints team will look into the communication exchanged between yourself and the agent, as takealot.com has never shipped internationally and it's unacceptable that you were informed otherwise if the agent was aware that this was intended to be delivered to the USA.
We'll need a bit of time to look into this with the relevant departments, but our team will be in touch with you as soon as possible to clear this matter up.
Sincerely,
takealot.com
We apologise for the miscommunication with regards to your delivery and for the frustration this has caused. Our complaints team will look into the communication exchanged between yourself and the agent, as takealot.com has never shipped internationally and it's unacceptable that you were informed otherwise if the agent was aware that this was intended to be delivered to the USA.
We'll need a bit of time to look into this with the relevant departments, but our team will be in touch with you as soon as possible to clear this matter up.
Sincerely,
takealot.com
