RF
Rory F
1 reviews | Active since Mar 2015
29 Mar 2016, 19:40
[URL Removed] and Mr Delivery don't deliver!
Placed an order on 20/03/16 and was told it would be delivered on 24/03/16 by 19h00. I'm still waiting for my parcel and the phone call back from the staff member at Mr Delivery's customer services when it didn't arrive by 19:00. After having to phone them myself this morning and organising for the delivery to be this afternoon I am now informed it will be \sometime tomorrow or the next day\". To add, this is not the first time I have this sort of problem, I once waited until 19:30 for a parcel from [URL Removed] that was supposed to be delivered by 17:00. Absolutely fantastic service [URL Removed] and Mr Delivery! I think I might just stick with Amazon and the like. "
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Replies (1)takealot.com's replyOfficial
29 Mar 2016, 22:36Hello DocFowles,
We are terribly sorry about the non communication regarding the delivery of your new order.
Thank you for raising your concerns with us and allowing us to investigate this matter. We have addressed the issue with the parties responsible and have confirmed your new delivery date.
Your feedback has been noted and forwarded to the relevant department.
Regards
Takealot.com
We are terribly sorry about the non communication regarding the delivery of your new order.
Thank you for raising your concerns with us and allowing us to investigate this matter. We have addressed the issue with the parties responsible and have confirmed your new delivery date.
Your feedback has been noted and forwarded to the relevant department.
Regards
Takealot.com
takealot.com's reply29 Mar 2016, 22:36
Official
Hello DocFowles,
We are terribly sorry about the non communication regarding the delivery of your new order.
Thank you for raising your concerns with us and allowing us to investigate this matter. We have addressed the issue with the parties responsible and have confirmed your new delivery date.
Your feedback has been noted and forwarded to the relevant department.
Regards
Takealot.com
We are terribly sorry about the non communication regarding the delivery of your new order.
Thank you for raising your concerns with us and allowing us to investigate this matter. We have addressed the issue with the parties responsible and have confirmed your new delivery date.
Your feedback has been noted and forwarded to the relevant department.
Regards
Takealot.com
