DR
Daniel R

1 reviews | Active since Dec 2015

05 Dec 2024, 06:39

Urgent Issue with Incorrect Cash on Delivery Amount as credit app**** but not showing on actual order.

Good day,

I am writing to bring to your attention a significant issue with my recent order. Despite an R1850 credit being app**** to my order, the cash on delivery amount is listed as R3744, which is incorrect. The invoice does not show the credit deduction, and neither does the cash on delivery amount. Yet the credit page show the credit was app**** to the order.

Order Number: ########

This discrepancy highlights a serious flaw in your system. Such practices are considered *****ulent and may lead to legal repercussions, particularly as they can easily mislead vulnerable individuals, such as the elderly, into overpaying for their orders.

Please rectify this issue immediately. Note that I have also reported this matter on Hello Peter for further visibility.

This has clearly been gping on for years resulting in overpayment by many clueless, elderly customers but conveniently hasn't been fixed and it's not like the driver will bring your money back and your company doesn't provide proof of any money exchanges.

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