Upset with takealot regarding their service

On Monday 22nd Feb I called FNB regarding the delivery of a credit card that I app**** for on the 13th February 2021 and the consultant put me through to takealot for delivery arrangements, which was done. I then received numerous smses assuring me that the card will be delivered on 24th February 2021 before 5pm. I waited the whole day on the 24th, I didn't get any sms regarding a delay or even an email or a phone call. I proceeded to call them after 5pm and the agent told me that there is a delay and assured me that I will be receiving a call in the morning to get my delivery on the 25th Feb. I waited till past lunch time, no communication. I personally called FNB, who informed me that they will put me through to takealot to speak to them on which I refused. I then called takealot gave them my reference number and now again I'm being told there is a delay with the delivery of the card and it will be delivered tomorrow 26th February. Again no sms, email or phone call from anyone to inform me there is a delay. I mean why should I have to wait the whole day, waste my time, my money and energy calling for them to provide me feedback regarding a service that they are offering. If you are not sure when you are delivering the card, the least you can do is to be honest about it. Also communicate with me to inform that there is a delay rather than me having to call and speak to different consultants telling me it will be delivered the next day and the next day.