1 reviews | Active since Apr 2021
Unsatisfied
I ordered and paid for a laptop that showed there was still stock left on 31 March. Today I received a notification that it is ready for collection. Very happy I collected it.
When I got home I saw it is the wrong laptop that was sent to me. I returned it and was informed that there are no longer stock of this item but when I paid it stated that it was still in stock. I was not informed of this and so Takealot thought it well to send me the wrong laptop and not inform me beforehand the stock was finished. I think the professional thing would have been to inform the customer that the stock is finished and not just send the wrong item. Now I have to wait for a refund!!
Someone also thought it well to put the sticker stating it is the laptop I ordered on the wrong laptop box. Highly unprofessional.
I have only ordered 2 times from Takealot and both times there was a problem.
